Our commitment to making AZHealthBrokers.com usable by everyone, and how to reach us if you encounter a barrier.
Effective Date: June 1, 2026 · Last Updated: June 1, 2026We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the widely recognized standard for web accessibility and is referenced by U.S. federal guidelines, the Americans with Disabilities Act (ADA), and Section 508 of the Rehabilitation Act.
WCAG 2.1 is organized around four core principles:
Information and UI components are presentable to users in ways they can perceive — including through screen readers and other assistive technology.
UI components and navigation are operable via keyboard, voice control, and other input methods — not just a mouse.
Information and UI operation are understandable — clear language, predictable navigation, and helpful error messages.
Content is robust enough to be reliably interpreted by a wide variety of user agents, including current and future assistive technologies.
To support accessibility, AZHealthBrokers.com takes the following measures:
We believe AZHealthBrokers.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some content does not yet fully conform to the standard. We are actively working to identify and remediate gaps.
| Area | Status | Notes |
|---|---|---|
| Page structure & headings | Conformant | Semantic heading hierarchy used throughout |
| Color contrast | Conformant | AA ratios met for body text and UI elements |
| Keyboard navigation | Conformant | All interactive elements keyboard-accessible |
| Image alt text | Conformant | Informational images have descriptive alt text |
| Form labels & errors | Conformant | Labels associated; error messages descriptive |
| Mobile / zoom reflow | Conformant | Responsive at 400% zoom and mobile viewports |
| HubSpot form embed | Partial | Third-party form; accessibility depends on HubSpot's implementation. We have enabled accessible form settings where available. |
| AI advisor chat interface | Partial | Keyboard operable; screen reader compatibility being improved. Dynamic content updates announced via ARIA live regions. |
We are aware of the following accessibility limitations and are working to address them:
We prioritize these issues and aim to address them in ongoing site updates. If you encounter any barrier not listed here, please report it using the information in Section 6.
AZHealthBrokers.com is designed to be compatible with the following assistive technologies:
We recommend using the latest version of your browser for the best experience. If you encounter compatibility issues with a specific assistive technology, please let us know.
We welcome feedback on the accessibility of AZHealthBrokers.com. If you encounter a barrier, experience difficulty accessing any content, or have a suggestion for improvement, please contact us. We take all accessibility reports seriously and aim to respond within 5 business days.
When reporting an issue, it helps to include: the page URL where you encountered the problem, the assistive technology and browser you are using, and a description of the barrier or difficulty.
We will acknowledge your report within 5 business days and provide an estimated timeline for resolution. We will not retaliate against or disadvantage any person for reporting an accessibility concern in good faith.
If you are unable to access any content or service on this site due to a disability, we will work with you to provide the information or assistance you need through an alternative method.
You can reach a licensed Arizona broker through our referral network by contacting us directly at accessibility@azhealthbrokers.com. We will connect you with a broker who can assist you by phone, email, or other accessible means.
We do not charge any additional fee for alternative access accommodations. Our broker referral service is always free to Arizona residents.
Some content and tools on AZHealthBrokers.com are provided by third parties, including:
While we select third-party providers with accessibility in mind and configure accessible settings where available, we do not control the accessibility of third-party components. We will work with our providers to address accessibility issues and will implement alternatives where third-party components create barriers.
Accessibility is an ongoing commitment, not a one-time effort. We review this statement and conduct accessibility checks at least annually, or when significant changes are made to the site. We update the "Last Updated" date at the top of this page when changes are made.
We also review accessibility reports from users as they are received and prioritize remediation based on severity of impact. Our goal is to reach and maintain full WCAG 2.1 Level AA conformance across all pages and features of this site.
This statement was prepared on June 1, 2026, based on a self-assessment of AZHealthBrokers.com against WCAG 2.1 Level AA criteria.